So this man calls in, very southern accent to his voice and I can hear
wind noise in the background. When a customer calls in we request that
they call in on a phone other than the one we will be working with...
you know, in case we need to shut the phone off during
troubleshooting... so, we are in the middle of troubleshooting his phone
when I tell him to press and hold a button while inserting the battery
into his device. Then... and I am not shittin you... Then I hear this,
verbatim, "Hey, Bobby, take the wheel a sec I gotta mash this button and
jerk the bat-ry." Followed by grunting... Grunting!! How hard is it
really to push a button and put a battery into a phone? I can just
picture this... huge white guy, cell phone to his hear, head on his
shoulder, another phone in one hand, foot on the gas, buddy in the
passenger seat steering while this dough brain holds a button and puts
the battery into the phone (a process that takes 15 to 30 seconds).
Uh... Dude... YOU'RE DRIVING!!! WTF?!?!?! This is precisely why talking
on the phone should be outlawed while driving. I'm just really thankful
that this wasn't followed up with screeching tires and the sound of
grown men screaming like teenage girls.
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